Everyone can benefit from counseling! At my last ministry assignment we were incredibly blessed to have healthy partnerships with professional counselors in our community. Specifically, we even had one counseling center who rented space inside of our church building. This partnership was vital for getting people the help they needed as quickly as possible.
When walking with people and doing "counseling" sessions as pastors and leaders, it's important to know our own limitations. So how long should you walk with someone down their road to healing before referring them to a professional counselor? Here's an article that might help frame why professional counselors should be consulted sooner:
http://jaysondbradley.com/2014/10/14/5-reasons-pastors-need-refer-counselors-faster/